Apple released the latest macOS 13.2 users last week and now, users are reporting that the updated Macs no longer support Pioneer disc drives.
After users highlighted the issue, Pioneer said it is investigating the matter
Affected users took to social media platforms to report that their Macs updated to macOS 13.2 did not recognize Pioneer’s CD/ DVD/ Blu-ray drives.
It looks like this is a widespread issue, but I thought I would start the conversation on here since I haven’t seen any other posts about it. I called Pioneer support the very first day 13.2 came out since I figured it was a problem with the drive itself. The guy couldn’t help me and just said it should be working. It wasn’t until later that day I realized other people were having the same problem with their drives, and it is a 13.2-specific issue.
It looks like Pioneer is now aware of the issue and simply said “we urge our users not to update to Ventura 13.2.
Has anyone found any temporary fixes for this yet, besides downgrading back to 13.1? Or any insight on when Apple might come out with a 13.2.1 to patch it? wrote @ExuberantRaptorZeta on Reddit.
Several users on Apple Support Community reported experiencing the same issue. @ wrote:
The system is an Intel iMac that was just upgraded to 13.2. After updating to Ventura 13.2, the Pioneer BDR-XD07UHD blu ray drive is no longer recognized by MacOS as an optical drive. The drive was recognized correctly and worked correctly immediately prior to upgrading from 13.1 to 13.2.
I’ve also checked a second BDR-XD07UHD drive on the iMac, and neither is recognized as an optical drive. I’ve just tested both drives with an M1 Air running 13.1, and an Intel Air running 12.6.2. Both OSs recognize the drive as an optical drive, and work correctly,
Interestingly, if I connect the USB device to a parallels VM running Windows on the iMac, the drive is seen as an optical device and functions correctly from within Windows. However, if I connect the USB device to a parallels VM running MacOS 13.2, the drive is seen on the USB but is still not seen as an optical device.
Looks like a regression in MacOS 13.2.
Pioneer also confirmed the end of support on the latest macOS version. The company said was investigating the matter and asked users not to update to the macOS 13.2. The message on its website reads:
We have confirmed that our optical drives are not recognized by macOS Ventura 13.2 released by Apple on January 23, 2023. We are currently investigating this symptom. We would like to ask our customers who are using our optical drives to refrain from updating to macOS Ventura 13.2.
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